Return & Refund Policy for Deal-resells.com

Effective Date: October 4, 2025

At Deal-resells.com, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help. Please read our Return & Refund Policy carefully before making a purchase.

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1. Returns

• We accept returns within 30 days of delivery.
• To be eligible for a return:
  • The item must be unused, in its original packaging, and in the same condition as you received it.
  • Proof of purchase (order confirmation or receipt) is required.
• Certain items such as gift cards, downloadable products, and clearance/sale items may not be eligible for returns.

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2. Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7–10 business days back to your original payment method.
• Please note that depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

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3. Exchanges

• We only replace items if they are defective or damaged upon arrival.
• If you need to exchange a product for the same item, please contact us at support@deal-resells.com before sending it back.

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4. Shipping Costs for Returns

• Since we offer Free Shipping on all orders, return shipping costs are the responsibility of the customer unless the item was damaged, defective, or the wrong product was sent.
• We recommend using a trackable shipping service for returns, as we cannot guarantee receipt of your returned item without proof of tracking.

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5. Non-Refundable Situations

Refunds will not be granted if:

• The item is returned after 30 days of delivery.
• The product is used, damaged (not due to our error), or missing parts.
• The return does not include proof of purchase.

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6. Order Cancellations

• Orders may be canceled within 12 hours of purchase.
• After this period, the order may already be processed or shipped and cannot be canceled.

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7. How to Request a Return

To start a return process, please contact us at:

📧 support@deal-resells.com
Include your order number, the item(s) you wish to return, and the reason for your return. Our support team will provide you with return instructions.

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8. Contact Us

If you have any questions regarding our Return & Refund Policy, please reach out to us:

📧 Email: support@deal-resells.com
🌍 Website: www.deal-resells.com